For questions, please call the number on the back of the ID card.
We have been notified of a cybersecurity issue that is currently impacting the healthcare industry, including some of our partners. To protect OhioHealthy’s information, our plan administrator is not currently sending or receiving claims files with the impacted vendors until the issue is resolved. While this is a developing situation, we care deeply about the privacy of our member’s data and we are working diligently to secure updates and information on the issue as it becomes available. If members have questions or concerns about claims, they can call the number on their ID card. Providers who are impacted can call the number on the ID card, check eligibility on the portal, or submit paper claims to the processor. Thank you.