Contact Us

We are ready to help.

Members

Phone: Reach your Member Advocate by calling the number located on your ID card. If you have a hearing impairment, call our TTY line at (800) 750-0750 or 711. 

Email: Sign in to send a secure message to a Member Advocate; (registered members only). To protect your privacy, we may not be able to provide all information via email. Please allow one business day for email replies.

Paper Claims: 
OhioHealthy Claims 
P.O. Box 4278 
Clinton, IA 52733-4278 

Providers

Credentialing Services  

Toll-Free: (800) 455-4460, Option 4
Phone: (614) 566-0056, Option 4
Email: OhioHealthCredentialing@OhioHealth.com 
Website: OhioHealth Credentialing Services 

Provider Services Information

Please call the number on the back of any OhioHealthy member’s ID card. 
Monday - Friday, 8:30 a.m. to 5 p.m. EST 

Authorizations and Claims Information  

Medical Pre-Authorization 
Please call the number on the back of the member’s ID card. 

Paper Claims Submission  

OhioHealthy 
Claims 
P.O. Box 4278 
Clinton, IA 52733-4278

Fax Claims Submission

(877) 885-0650 

Employers

Small Business inquires: send an email to SgSales@OhioHealthyPlans.com.

Large Business inquires: send an email to LgSales@OhioHealthyPlans.com.

General Questions: inquiry@ohiohealthyplans.com

Compliance: compliancealert@ohiohealthyplans.com

OhioHealthy Main Office

OhioHealthy 
OhioHealth David P. Blom Administrative Campus 
3430 OhioHealth Parkway 
Columbus, OH 43202