Contact Us

We are ready to help.

Members

Phone: Reach your Member Advocate by calling the number located on your ID card. If you have a hearing impairment, call our TTY line at (800) 750-0750 or 711. 

Email: Sign in to send a secure message to a Member Advocate; (registered members only). To protect your privacy, we may not be able to provide all information via email. Please allow one business day for email replies.

Paper Claims: 
OhioHealthy Claims 
P.O. Box 4278 
Clinton, IA 52733-4278 

Providers

Credentialing Services

Toll-Free: (800) 455-4460, Option 4
Phone: (614) 566-0056, Option 4
Email: OhioHealthCredentialing@OhioHealth.com
Website: OhioHealth Credentialing Services

Provider Services Information

Please call the number on the back of any OhioHealthy member’s ID card. Monday - Friday, 8:30 a.m. to 5 p.m. EST

Authorizations and Claims Information

Medical Pre-Authorization: Please call the number on the back of the member’s ID card

Paper Claims Submission: OhioHealthy Claims, P.O. Box 4278, Clinton, IA 52733-4278

Email Claims Submission: HB-OHYClaims@luminarehealth.com

Employers

Small Business inquires:  SgSales@OhioHealthyPlans.com

Large Business inquires:  LgSales@OhioHealthyPlans.com

General Questions:  inquiry@ohiohealthyplans.com

Compliance:  compliancealert@ohiohealthyplans.com

OhioHealthy Main Office

OhioHealthy
OhioHealth David P. Blom Administrative Campus
3430 OhioHealth Parkway
Columbus, OH 43202