Phone: Reach your Member Advocate by calling the number located on your ID card. If you have a hearing impairment, call our TTY line at (800) 750-0750 or 711.
Email: Sign in to send a secure message to a Member Advocate; (registered members only). To protect your privacy, we may not be able to provide all information via email. Please allow one business day for email replies.
Paper Claims:
OhioHealthy Claims
P.O. Box 4278
Clinton, IA 52733-4278
Toll-Free: (800) 455-4460, Option 4
Phone: (614) 566-0056, Option 4
Email: OhioHealthCredentialing@OhioHealth.com
Website: OhioHealth Credentialing Services
Please call the number on the back of any OhioHealthy member’s ID card. Monday - Friday, 8:30 a.m. to 5 p.m. EST
Medical Pre-Authorization: Please call the number on the back of the member’s ID card
Paper Claims Submission: OhioHealthy Claims, P.O. Box 4278, Clinton, IA 52733-4278
Email Claims Submission: HB-OHYClaims@luminarehealth.com
Small Business inquires: SgSales@OhioHealthyPlans.com
Large Business inquires: LgSales@OhioHealthyPlans.com
General Questions: inquiry@ohiohealthyplans.com
Compliance: compliancealert@ohiohealthyplans.com
OhioHealthy
OhioHealth David P. Blom Administrative Campus
3430 OhioHealth Parkway
Columbus, OH 43202