Contact Us

Credentialing Services

Toll-Free: 1 (800) 455.4460
Phone: 1 (614) 566.0056
Email: OhioHealthCredentialing@ohiohealthgroup.com
Website: OhioHealth Group Credentialing Services


Provider Services Information

Provider Services Center

Phone: 1 (844) 853.4060
Fax: 1 (877) 822.7503
Monday - Friday, 8 a.m. to 5 p.m. EST
Email: providerservicesOH@optimahealth.com

Network Educator

Escalated claims issues, remittance issues, and general questions.

Phone: 1 (877) 865.9075, option 4
Email: bjstebbi@sentara.com


Authorizations and Claims Information

Medical Pre-Authorization

Phone: 1 (800) 229.5522
Fax: 1 (844) 202.5034

Behavioral Health Pre-Authorization

Phone: 1 (800) 648.8420
Fax: 1 (844) 202.5036

Paper claims submission:

OhioHealthy Claims
PO Box 5806
Troy, MI 48007-5806

Questions related to EFT/ERA Enrollment or Changes:

Email: EFT_ERA_Inquiry@sentara.com