Contact Us

We have several ways to help you get the information you need.

  • First, refer to our Frequently Asked Questions.
  • Sign in to send a secure message to a Member Advocate; (registered members only).
    To protect your privacy, we may not be able to provide all information via email. Please allow one business day for email replies.
  • If you still need to contact us directly, simply call a Member Advocate.

Member or Benefit Questions?

Answers to Frequently Asked Questions.
Sign in to (registered members only).

Phone: Call a Member Advocate at the number on your ID card. (8 a.m. to 6 p.m. EST Monday-Friday)
Hearing Impaired? You can reach us on TTY lines at 1 (800) 750.0750 or 711

Need Care After Hours?

24/7 Nurse Advice Line: 1 (844) 834.4375

Mailing Addresses:

Paper Claims Submission

OhioHealthy Claims
PO Box 5806
Troy, MI 48007-5806

OhioHealthy Main Office

OhioHealth David P. Blom Administrative Campus
3430 OhioHealth Parkway
Columbus, Ohio 43202

The OhioHealthy Mobile App

woman smiling while using a cell phone

With the OhioHealthy Mobile App, you can access your member ID card, benefits, claims, and more – anytime, anywhere.

Download on the App Store   Download on the Google Play Store


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