Contact Us

We have several ways to help you get the information you need.

First, refer to our Frequently Asked Questions.

If you still need to contact us directly, simply call a Member Advocate.

Member or Benefit Questions?

Answers to Frequently Asked Questions.
Sign in to (registered members only).

Please note: To protect your confidentiality, we may not be able to provide some responses by email. Emails and Contact Us forms are responded to within one business day.

Phone: Call a Member Advocate at the number on your ID card. (8 a.m. to 6 p.m. EST Monday-Friday)
No ID Card available? Call our main number at 1(844) 200.6449
Hearing Impaired? You can reach us on TTY lines at 1(800) 750.0750 or 711

Need Care After Hours?

Nurse Advice Line: 1(844) 834.4375
Nurse Advice Line is available every day 24 hours a day.

Mailing Addresses:

Paper Claims Submission

OhioHealthy Claims
PO Box 5806
Troy, MI 48007-5806

OhioHealthy Main Office

155 East Broad Street, 15th Floor
Columbus, OH 43215


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