We have several ways to help you get the information you need.
First, refer to our Frequently Asked Questions.
If you still need to contact us directly, simply call a Member Advocate.
Member or Benefit Questions?
Please note: To protect your confidentiality, we may not be able to provide some responses by email. Emails and Contact Us forms are responded to within one business day.
Phone: Call a Member Advocate at the number on your ID card. (8 a.m. to 6 p.m. EST Monday-Friday)
No ID Card available? Call our main number at 1(844) 200.6449
Hearing Impaired? You can reach us on TTY lines at 1(800) 750.0750 or 711
Need Care After Hours?
Nurse Advice Line: 1(844) 834.4375
Nurse Advice Line is available every day 24 hours a day.
Paper Claims Submission
PO Box 5806
Troy, MI 48007-5806
OhioHealthy Main Office
155 East Broad Street, 15th Floor
Columbus, OH 43215
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