We have several ways to help you get the information you need.
- First, refer to our Frequently Asked Questions.
- Sign in to send a secure message to a Member Advocate; (registered members only).
To protect your privacy, we may not be able to provide all information via email. Please allow one business day for email replies.
- If you still need to contact us directly, simply call a Member Advocate.
Member or Benefit Questions?
Phone: Call a Member Advocate at the number on your ID card. (8 a.m. to 6 p.m. EST Monday-Friday)
Hearing Impaired? You can reach us on TTY lines at 1 (800) 750.0750 or 711
Need Care After Hours?
24/7 Nurse Advice Line: 1 (844) 834.4375
Paper Claims Submission
PO Box 5806
Troy, MI 48007-5806
OhioHealthy Main Office
OhioHealth David P. Blom Administrative Campus
3430 OhioHealth Parkway
Columbus, Ohio 43202