Contact Us

We are ready to help.

Members

Phone: Reach your Member Advocate by calling the number located on your ID card.
If you have a hearing impairment, call our TTY line: 1 (800) 750.0750 or 711.

Email: Sign in to send a secure message to a Member Advocate; (registered members only). To protect your privacy, we may not be able to provide all information via email. Please allow one business day for email replies.

Paper Claims:
OhioHealthy Claims
PO Box 5806
Troy, MI 48007-5806


Providers

Credentialing Services

Toll-Free: 1 (800) 455.4460
Phone: 1 (614) 566.0056
Email: OhioHealthCredentialing@ohiohealthgroup.com
Website: OhioHealth Group Credentialing Services

Provider Services Center

Phone: 1 (844) 853.4060
Fax: 1 (877) 822.7503
Monday - Friday, 8 a.m. to 5 p.m. EST
Email: providerservicesOH@optimahealth.com

Authorizations and Claims Information

Medical Pre-Authorization
Phone: 1 (800) 229.5522
Fax: 1 (844) 202.5034

Behavioral Health Pre-Authorization

Phone: 1 (800) 648.8420
Fax: 1 (844) 202.5036

Paper claims submission:

OhioHealthy Claims
PO Box 5806
Troy, MI 48007-5806


Employers

Email: OHy.Emp.Inquiries@ohiohealthyplans.com


OhioHealthy Main Office

OhioHealthy
OhioHealth David P. Blom Administrative Campus
3430 OhioHealth Parkway
Columbus, OH 43202

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